Frequently asked questions
How often should you use the Lumivisage LED Mask?
We recommend using our LED mask two to three times per week for 10 minutes each treatment. The mask’s built-in timer is programmed to shut off after 10 minutes of use. The best way to achieve optimal results is to use your LED mask consistently.
Should you use the mask in the morning or at night?
You can use the mask whatever time of day fits best with your schedule!
Who should avoid using an LED face mask?
The device is not recommended for anyone who is pregnant or lactating, has chapped skin or open wounds, skin allergies, skin infections, sunburn, severe acne, or photosensitivity. You should also avoid using this device if you have a pacemaker, implant device, or metal prosthesis. If you’re unsure if an LED mask is a good fit for you, consult your doctor.
Can you use skincare products while using your LED mask?
You should always use your LED mask with clean skin. However, you can apply moisturizers and serums after your treatment is complete. If you have sensitive skin, you may want to space out LED therapy and retinol application to avoid irritation.
Does the Lumivisage LED Mask come with a warranty?
Our mask comes with a one-year warranty from the date of purchase. If there is an electrical failure during that time, we’ll replace any faulty parts free of charge.